Interaction Design | Global Experience Design (Print Solutions), Out of Box Experience (OOBE) Team

At HP Inc., I have had the pleasure of working for the Out of Box Experience Team. Falling under a wider global print design umbrella, the OOBE team deals with firmware, hardware, software, web design, product design, and app design. The OOBE team handles all these aspects because the team is responsible for everything from the moment a user purchases a printer until their first print experience.

Main Roles & Responsibilities

Create & understand complex interaction logic flows
Build functioning high-fidelity prototypes for user tests
Deliver wireframes for design iterations & dev requests
Construct & propose improved designs for both web & software
Support maintenance of legacy products
Conduct regular heuristic evaluations to understand and improve OOBE for our products

Other Roles & Responsibilities

Communicate with various teams to retain consistency across all aspects (marketing, app outside of OOBE, etc.)
Work with dev and dev's agile process
Maintain visibility and communicate updates & blocks through JIRA

Programs & Skills Utilized

Adobe Creative Cloud (Photoshop, Illustrator, XD)
Sketch
Principle for Mac
Axure & AxShare
Zeplin
JIRA
Microsoft Office & Outlook (Sharepoint, One Drive, Teams)

APP DESIGN • Principle for Mac Prototypes

*used mostly for user testing and showcases

Printer Mobile Setup Flow

Error Interaction Pattern Proposal

Problem
Card interaction was a new style for HP with no clearly defined patterns for errors

Solution
An error pattern that allows user to have access to cards while also allowing app to communicate error messages of various lengths (different errors, localization, etc)

*Please contact me if you would like to view the raw Principle files